Traveloka API Hub

Integrate and grow your business

seamlessly

Explore Traveloka Connectivity API:

We provide an OTA Standard Version 2017B that makes integration fast, reliable, and powerful.

Maximize Data Accuracy and Control

Detail Your Offerings for Better Sales

Streamline Content and Onboarding

Enable Real-Time Room and Rate Retrieval

Maximize Data Accuracy and Control

Seamlessly synchronize your inventory, pricing, and live availability through one reliable connection. This ensures your latest changes, including allotments and close-out dates, are accurately reflected on our platform in real-time.

Detail Your Offerings for Better Sales

We provide extensive details about rooms and rate plans, including specific guest and child counts, to accurately list your products. This rich data helps guests find the perfect stay, which leads to higher booking conversion rates.

Streamline Content and Onboarding

Quickly push all your hotel static data and rate plan content directly to us using the new Hotel Descriptive Content API. This capability streamlines your hotel onboarding process and guarantees your platform data is always accurate and up-to-date.

Enable Real-Time Room and Rate Retrieval

Our system enables real-time checks on room availability and rates before any booking is confirmed. This ensures high booking success rates by providing accurate responses based on hotel code, dates, and guest count.

Maximize Data Accuracy and Control

Detail Your Offerings for Better Sales

Streamline Content and Onboarding

Enable Real-Time Room and Rate Retrieval

Ready to grow?

We are always open to connect and expand. Let us know if you are interested to integrate with us.

Simple Steps to Integrate:

1. Registration

We will assess and review your request. Make sure to register first.

2. Technical Preparation

We will provide property mapping requirements and testing credentials.

3. Testing

We will provide test-case, certification checklist, and signs off.

4. Go Live

We will do full activation, internal announcement, and monitor the sync of your allotment, rates, inventory, and reservations.

FAQ:

Getting Started & Integration Process

What are the primary Communication Channels?

Lark, Email, or Teams

What are the required details to initiate the integration at the Traveloka end?

The process is as follows:

Submit the Form
Our technical teams will contact you to provide the NDA and agreement
Signing the NDA
Our tech team will provide you with credentials, a test hotel, and test cases
Complete development on your end
The certification process and our tech team will assist you
Once certification is completed and a legal agreement is signed, we will provide you with production credentials
Pilot test
Go Live

When does the provider receive staging credentials?

Once registration is complete and the NDA is signed

When does the provider receive production credentials?

Once test certification is completed and the legal agreement is signed

How does the provider get test hotels and test cases?

Please ask/email to tera-cm@traveloka.com to get test hotels and test cases. We'll provide them once you start the development

Do we have access to the Traveloka extranet?

No, but if you have any questions related to the extranet, you can ask our Ops team via email or group chat

What is the Testing Flow?

There are two phases of testing in each environment:

Firstly, test the ARI (Availability, Rates, and Inventory) capability
Followed by reservation test

Do we need to provide a pilot test after certification?

Yes, it can be used either a test hotel or a real hotel.

Features/API

Does Traveloka support inventory at the room level or rate plan level?

We support both options. Details are available in the API documentation.

Does Traveloka support restrictions at the rate plan level?

We only support restrictions on the rate plan level.

Does Traveloka support price with a decimal value?

Yes, depending on the currency that the hotel uses. If the hotel uses a decimal currency, we only support up to 2 decimal values.

Does Traveloka support net rate and sell rate in the reservation request?

Yes, it depends on the hotel configuration in our extranet.

Can Traveloka receive net rate and sell rate?

Yes, you can contact our market manager for setting it up on our extranet.

Does Traveloka support child rate?

Yes.

What is the difference between Min LOS and Min Night for Stay-Through?

Min LOS (Minimum Length of Stay): Applies only on the arrival date. For example, a restriction on Friday means only bookings checking in on Friday must meet the minimum stay.
Min Night for Stay-Through: Applies on the stay period (i.e., every night of the stay). If a booking includes a night with this restriction, the minimum stay rule applies to the entire booking.

What are Room-based and Occupancy-based Pricing?

Room-based Pricing (RBP): The rate is set for the room regardless of the number of occupants (up to a standard or maximum limit).
Occupancy-based Pricing (OBP): The rate varies depending on the number of guests staying in the room (e.g., a different price for 1 person vs. 2 people).